Question: How do I activate my HSBC Secure Key?

Can you replace the battery in a HSBC Secure Key?

The batteries for your Secure Key are unique to the device. If your battery has run out of power, please contact us and we’ll order a new device for you.

How do I activate my HSBC token?

To activate your mobile device:

  1. Log on to the HSBCnet Mobile app with your Security Device.
  2. Go to the menu and select ‘Settings’.
  3. Switch on the ‘Mobile authentication’ option and follow the on-screen prompts to set up your device and PIN.

How do I activate my HSBC Secure Key UK?

Activating your Secure Key

  1. Follow the instructions onscreen to log on to the HSBC UK Mobile Banking app.
  2. Enter your username.
  3. Answer your memorable question and the requested characters from your password, select ‘continue’
  4. You will be prompted to activate your Digital Secure Key, choose ‘Activate’

How do I activate my replacement HSBC business security device?

How do I activate my Business Internet Banking?

  1. Click on the ‘Activate online’ button at the top right of this page.
  2. Following the on-screen instructions, create a 4-8 digit PIN unique to you on your new Security device then press the yellow button.
  3. Confirm your PIN by re-entering it, then press ‘Continue’
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Can I use someone else’s HSBC Secure Key?

No, you can’t use someone else’s Secure Key. Only one Secure Key can be activated and linked to each customer.

How do I change my HSBC security device?

Once you download the HSBC Mobile Banking App on your new smartphone, you can log on and select “Activate Digital Security Device” from the settings menu. You will be asked to generate a security code from your old phone in order to switch your Digital Security Device from your old phone to your new one.

How do I activate my HSBC Egypt secure key?

Your HSBC Secure Key is locked.

To do this:

  1. Start to log on and enter your username.
  2. At the next screen click the ‘Forgotten your Secure Key PIN’ link which you will find under the field ‘Generate and enter the 6 digit security code’
  3. Follow the on-screen instructions.

How do I unlock my HSBC token?

To do this, start logging on to Online Banking and enter your Username. At the next screen click the ‘Forgotten your Secure Key PIN’, follow the on screen instructions and you will be given a PIN Reset Code.

What is Digital Secure Key HSBC?

Digital Secure Key, a function of HSBC Mobile Banking application, is an application of one time password generation, which you can use in your iOS and Android mobile devices. Following the activation of Digital Secure Key, you can access the HSBC Mobile Banking application just with a single password.

How do I reset my HSBC telephone banking security number?

If you’ve forgotten your phone banking security number, you can reset it by calling 03457 404 404.

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How do I activate my first direct secure key?

Setting up your Digital Secure Key

First, you’ll need the first direct mobile banking app downloaded on your smartphone. Once you’ve logged on, just go to ‘Security Settings’ in the menu, and select ‘Activate Digital Secure Key’.