How do I get my first direct digital secure key?

How do I get a security code from First Direct App?

For secure access to the desktop website simply select ‘Generate Security Code’ on the App homescreen and enter your Digital Security Key password. The App will then generate a six digit log on security code which you can use to log on securely to the first direct Online Banking and access all the features.

Can I log on to first direct without secure key?

If you don’t have a Secure Key

You’ll need one before you can access our App or Online Banking.

How do I reset my digital key password?

To change your Digital Secure Key password, go to your mobile app and click the ‘?’ or the “Forgotten Digital Secure Key password” link and follow the instructions.

Is First Direct and HSBC the same bank?

first direct is a division of HSBC UK Bank plc which is a member of the Financial Ombudsman Service.

THIS IS IMPORTANT:  Quick Answer: What is the aim of political speech protected by the First Amendment?

Does First Direct have a banking App?

The first direct Banking on the Go app is available to iPhone and iPad users on the App store and to Android users on Google Play. You can also get the app on Blackberry and Kindle Fire although you cannot set up new payments on these devices.

Can First Direct customers use HSBC?

Paying in or withdrawing cash

At HSBC branches you can pay in cash and also withdraw cash at an ATM or over the counter. Withdrawing cash over the counter is a free service – but you’ll need to arrange it first by calling us anytime on 03 456 100 100.

How do I change my first direct password?

Resetting your password is painless. Open up your Mobile Banking App, and select ‘Forgotten your password? ‘ just underneath the Log on button. You’ll then need to type in the answers to the two memorable questions that you set up when registering for a Digital Secure Key.

How do I change my password on First Direct app?

If you’ve forgotten your password please log on to Online Banking with your username, then select ‘Log on without your Secure Key’ option and select the ‘Forgotten your password?’ link. Forgotten your username? – Don’t worry, just give us a call us on 03 456 100 100 and we’ll reset your security information.

How do you unlock your HSBC Secure Key?

The Secure Key is locked and will need to be reset. To do this start to log-on and enter your user ID. At the next screen click the ‘Forgotten your Secure Key PIN’ link which you will find under the field ‘Generate and Enter The Six Digit Security Code’. Follow the on screen instructions.

THIS IS IMPORTANT:  What do you understand by technology protection and how can we protect the technology?

How do I transfer my apps from my old phone to my new phone?

Launch the Google Play Store. Tap the menu icon, then tap “My apps and games.” You’ll be shown a list of apps that were on your old phone. Pick the ones you want to migrate (you might not want to move brand-specific or carrier-specific apps from the old phone to the new), and download them.

How do I find my telephone banking security number?

If you’ve forgotten your phone banking security number, you can reset it by calling 03457 404 404. HSBC Voice ID is available to UK customers over the age of 18 who are registered for phone banking.

How do I transfer my banking app to new phone?

How to transfer from Android to Android

  1. sign in to your Google account on your existing phone – or create one if you don’t already have one.
  2. back up your data if you haven’t already.
  3. turn on your new phone and tap start.
  4. when you get the option, select “copy apps and data from your old phone”